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💬 Live Chat Widget

Add the chat bubble to any ViaResorts website page. Agents handle chats from the Live Chat page.

<script
  src="https://desk.viaresorts.com/widget/chat.js"
  data-site="viaresorts"
  data-color="#72A93D"
  data-greeting="Hi there 👋 How can we help you today?">
</script>

How to add it to a page

1. Copy the embed code above.
2. Paste it just before the closing </body> tag on each page where you want the chat bubble.
3. Publish/redeploy that site. The bubble appears bottom-right automatically.

Options you can change

• data-color — bubble colour (hex). Default ViaResorts green.
• data-greeting — the first message a visitor sees.
• data-position — right (default) or left.

How it behaves

If an agent is on the Live Chat page and marked Available, the chat connects live. If no one's available, the visitor is asked to leave their details and it becomes a ticket in the inbox. Chats and tickets created this way appear under the Chat source filter.